FAQ
All your questions about deposits, betting and live casino at r77
This page has detailed answers to common questions about everything at r77 — from opening an account and making deposits to cricket betting, responsible gaming and live dealer games. If you cannot find your question, contact our 24/7 live chat support directly.
Section 1
Deposits
The minimum deposit amount for every payment method at r77 is ৳500. This limit applies equally to bKash, Nagad, Rocket, Upay and bank transfer. If you deposit for the first time, you will also receive a welcome bonus at r77 Casino.
After logging in to r77, go to the Cashier section and select Nagad from the deposit options. Complete the payment to the designated Nagad number and submit the transaction reference number. Once you send a minimum of ৳500, the balance will be added to your account. For login issues, check the r77 Login page.
In most cases a deposit is credited within a few minutes. If more than 15 minutes have passed, contact r77's 24/7 live chat with a screenshot or transaction ID of your payment. Our support team will verify the matter and resolve it promptly.
r77 does not charge any processing fee on your deposit. However, your mobile banking provider (such as bKash or Nagad) may apply a transaction fee under their own terms — please check the relevant provider's terms for details.
r77 currently supports five deposit methods: bKash, Nagad, Rocket, Upay and bank transfer (Dutch-Bangla Bank, BRAC Bank and other major commercial banks). The minimum deposit amount is ৳500 for all methods.
The minimum withdrawal amount at r77 is ৳1,000. Withdrawal requests are generally processed within 30 minutes to 3 hours. Withdrawals can be made via bKash, Nagad, Rocket, Upay and bank transfer. Verified accounts are usually processed faster.
Section 2
Cricket and Sports Betting
Yes, r77 offers live in-play betting. Odds update over-by-over during a match and you can place bets in real time. Live markets are available for cricket, football and several other sports. For more details, visit our cricket betting page.
The most popular cricket betting markets at r77 are match winner, toss winner, first innings runs, top batter, total wickets and over/under. Player interest in these markets rises sharply during the BPL and T20 World Cup season.
Yes, at r77 you can bet on BPL, IPL, T20 World Cup and Bangladesh Tigers international matches all at the same time. Using the multi-bet feature, you can combine several matches into a single combination bet.
Decimal odds are the simplest format. Multiply your stake by the odds to get the total return. Example: Team A's odds are 2.50 and you bet ৳200 — if you win, you get back ৳500 (৳300 profit + ৳200 stake). If you lose, you lose ৳200. If Team B's odds are 1.50, a ৳200 bet returns ৳300 (৳100 profit).
If a match is abandoned or declared no-result, r77 generally cancels the bets for that match and refunds the stake. However, if the match has been played beyond a set number of overs and a result has been declared, the bets are settled. For specific conditions, please read the Terms and Conditions page.
In a multi-bet, you combine multiple selections into a single bet. All selections must win — if even one loses, the entire bet is lost. However, the potential payout is much higher: for example, combining three selections with odds of 1.40, 1.60 and 1.80 gives a total odds of 4.03 (rounded), so a ৳100 bet would return ৳403 if all win.
Section 3
Responsible Gaming
r77 always prioritises player protection. If you feel you are struggling to control your gambling, first inform our support team — they will help you with self-exclusion or setting limits. You will also find detailed guidance and external support information on our responsible gaming page.
Some common signs are: betting beyond your budget, repeatedly increasing bets to recover losses, losing focus on family or work, borrowing money to gamble, and being unable to stop gambling. If you notice these signs, contact our support immediately.
Yes, r77 offers players a cooling-off or self-exclusion option. You can request a temporary account suspension for a set period or a permanent self-exclusion. To do so, contact our 24/7 live chat or support email — the request will be actioned as quickly as possible.
At r77 you can request to set your own deposit limit. Setting a daily, weekly or monthly limit can help reduce the risk of excessive play. Contact the support team directly for this — they will assist you through the whole process.
The minimum age for all types of play at r77, including casino and sports betting, is 21+. Age is verified when an account is opened and accounts belonging to underage individuals are not kept active. This rule is strictly enforced for the protection of everyone.
If you feel that a family member is spending excessive time or money on gambling, inform r77's support. We take third-party concerns seriously and can arrange an account review if needed. For detailed guidance, read the responsible gaming page.
Section 4
Live Dealer Games
In a live dealer game, a real dealer runs the game from a studio via live video stream. r77 offers live games from leading studios including Evolution, Pragmatic Play Live and Ezugi. You place bets by clicking buttons on your screen and see the results in real time.
Yes, r77's live casino is fully available on mobile. You can play directly through your browser, or download the r77 App for a smoother experience. The app is available on both Android and iOS. Learn more about the r77 App.
r77 offers live dealer tables with a range of bet limits — there are separate tables for players with smaller budgets as well as for larger bets. The specific limits for each table are shown in the table information in the game lobby. Special high-limit tables are also available for VIP players.
Baccarat has three main bets: Player, Banker or Tie. The side whose card total is closest to 9 wins. 10, Jack, Queen and King are worth zero; all other cards are worth their face value. r77's live Baccarat tables also have a Bengali chat feature.
In live Roulette, a wheel is spun and the number where the ball lands wins. You can bet on a specific number, colour (red/black) or odd/even numbers. r77 offers several variants including European and live Roulette. Read the Roulette betting guide to learn more.
If the connection drops, the r77 system automatically records the round result. When you log back in, you will be able to see the result and settlement for that round. If you notice any discrepancy, contact live chat immediately — the support team will verify the game log and resolve the issue.
Still have questions?
Our support team is always ready
If you could not find the answer to your question on this page, do not worry. r77's support team is available 7 days a week, 24 hours a day in both Bengali and English. Live chat queries are typically answered within a few minutes. Visit the about us page to learn more.
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