r77 Privacy Policy
At r77, your personal information is a matter we take very seriously. This policy clearly describes what information we collect, why we collect it, and how we keep it secure.
1 Introduction and Scope
r77 is an online betting and casino platform operated for users in Bangladesh. When you open an account on r77, make a deposit, place a bet, or contact customer support, certain information naturally reaches us. The purpose of this privacy policy is to keep the process of collecting and using that information completely transparent to you.
This policy applies equally to r77's main website, mobile application, and any associated digital services. We are not responsible for the privacy practices of any third-party websites.
2 What Information We Collect
2.1 Information Provided at Registration
When creating an account on r77, you are required to provide some basic information. This includes:
- Full name and date of birth
- Email address and mobile number
- National ID or passport number (for identity verification)
- Preferred payment method details (bKash, Nagad, Rocket, Upay, or bank account)
This information is essential for creating a secure account and processing financial transactions.
2.2 Automatically Collected Information
When you use the r77 platform, certain information is collected automatically. This includes:
- Device type, operating system, and browser information
- IP address and approximate location
- Logs of how long you stayed on the site and which pages you visited
- Game play history, bet amounts, and transaction records
- Cookie and session tracking data
2.3 Payment-Related Information
Your payment account details are required for deposits and withdrawals. We use this information solely to verify transactions and process payments securely. Complete PINs or passwords for cards or mobile banking are never stored with us.
3 Purpose of Using Information
r77 uses your information for the following specific purposes:
- To create, manage, and secure your account
- To process deposits and withdrawals
- To provide bonuses, promotions, and VIP benefits
- To prevent fraud and unauthorized transactions
- To provide 24/7 customer support
- To meet legal obligations
- To improve the platform and develop new features
Your information is not sold or rented to any third party. However, limited information may be shared with trusted partners for payment processing, identity verification, or technical services — and only the minimum information necessary.
4 Cookie Policy
r77 uses cookies to improve your browsing experience and maintain site functionality. Cookies are small text files stored on your device.
Types of cookies we use:
- Essential Cookies: Required to keep login sessions active and run security features — the site will not function without them.
- Functional Cookies: To remember your preferred language, theme, and other settings.
- Analytical Cookies: To understand how site pages are being used — entirely anonymous data.
You can control or delete cookies through your browser settings, but disabling certain essential cookies may affect how some site services work.
5 Data Storage and Security
5.1 Security Measures
r77 uses industry-standard technology to protect your information. SSL encryption is active on our systems, meaning all data sent between your browser and our servers is encrypted. We also use:
- Two-factor authentication (OTP and password)
- Regular security audits and system monitoring
- Access controls — only authorized staff can access data
- Data backup and disaster recovery plans
5.2 Retention Period
We retain your information for as long as your account is active. Even after closing your account, certain information may be retained for a specified period as required by legal obligations. Once that period ends, the data is securely deleted.
6 Sharing Information with Third Parties
r77 does not sell your personal information to third parties for commercial purposes under any circumstances. However, limited information may be shared in the following cases:
- Payment Processors: bKash, Nagad, Rocket, Upay, and banking partners — to complete transactions.
- Identity Verification Services: To confirm the validity of your account.
- Technology Service Providers: For server hosting, software maintenance, and security services.
- Legal Authorities: In response to lawful requests from courts or investigative agencies under Bangladesh law.
Contractual agreements with third parties ensure they use your information only for the specified purpose.
7 User Rights
As a user of r77, you have several important rights over your own information:
7.1 Right to Access Information
You may request a copy of the information we hold about you at any time. Contact our support team and we will provide it within a defined timeframe.
7.2 Right to Correct Information
If your profile contains incorrect information, you have the right to request a correction. This can be done through account settings or customer support.
7.3 Right to Delete Information
When closing your account, you may request deletion of your marketing-related data. However, certain information required for legal or financial regulatory purposes must be retained for a set period.
7.4 Right to Withdraw from Marketing Communications
If you no longer wish to receive promotional emails or messages from r77, you can update your communication preferences in account settings or notify support.
8 Responsible Gaming and Use of Information
r77 believes betting is a form of entertainment and we are always mindful that it should not cause harm to anyone. By analyzing your gaming history and transaction data, we can identify signs of problematic behavior and offer assistance when needed.
We also use this information to provide self-exclusion and limit-setting options. You can read our Responsible Gaming guidelines for more details.
9 Protection of Minors' Information
All r77 services are intended solely for individuals aged 21 and above. We do not knowingly collect information from minors. If evidence is found that a user registered in violation of the age requirement, their account will be closed immediately and the related data will be deleted.
10 International Data Transfers
r77's servers and technology infrastructure may be located in various countries. If your information is processed outside Bangladesh, we are contractually bound to maintain the protection standards set out in this privacy policy. We follow the highest encryption and security protocols for all data transfers.
11 Policy Changes
r77 may update this privacy policy when necessary. For significant changes, we will notify you in advance via your registered email or a site notice. Continued use of the site after any changes will be considered acceptance of the revised policy.
If you have questions about any aspect of this policy, please contact us. Our support team is available 24/7 in both Bengali and English. For general questions, you may also check our FAQ section.
12 Contact
For any requests, complaints, or questions regarding this privacy policy, please contact our support team:
- Live Chat: Directly from any page on the site
- Email:
To learn more about us, you can visit r77's About Us page.